Distance Sales Agreement
Parties:
Seller:
PRIME TUR ORGANIZATION LIMITED COMPANY
Address: Balabanaga, Büyük Reşitpaşa Cd. Altay Office Building No: 36/301, 34134
Tel: +90 533 737 7463
E-mail address: info@primeturizm.com
Consumer:
Person(s) who purchase services marketed by the seller using remote communication tools such as the internet, telephone, mail or fax
Subject: Distance sales contract
The subject of the contract specifies the conditions to be applied in the distance sales transaction to be made by the parties using distance communication tools such as internet, telephone, mail or fax.
Relationship between the parties:
The Seller will sell the following product or service to the Consumer:
- Daily or Hourly VIP Car Rental with Sofur
- Private Transfer Service
- Daily City Tours
- Package Tours
The price of the purchased product or service:
Products do not have a fixed price. Prices are updated in the sales channels of the seller according to the season and intensity.
Delivery date of the purchased product or service:
The Seller shall provide the service(s) purchased by the Consumer on the date and time specified by the Consumer in the reservation.
Consumer’s rights:
The consumer will be able to use his rights arising from the distance sales contract as follows:
Right of Withdrawal from Distance Sales Agreement
In the distance sales contract, the consumer has the right to withdraw from the product or service purchased. The period granted for the consumer’s right of withdrawal differs according to the following services provided by the seller:
- Daily or Hourly VIP Car Rental with Driver
- Private Transfer Service
The consumer can withdraw from the contract without giving any reason and paying any penalty, 12 hours before the starting time specified in the reservation.
- Daily City Tours
- Package Tours
The consumer can withdraw from the contract without giving any reason and paying any penalty, 7 days before the starting time specified in the reservation.
The consumer who wants to use the right of withdrawal can use the right of withdrawal by notifying the seller in writing. This notice must include the consumer’s name, address and contact information.
Cancellation of Distance Sales Contract
Cancellation of a distance sales contract means ending the contract. In order to do this, the buyer must fulfill the cancellation conditions specified in the contract. If cancellation conditions are not specified in the contract, the buyer must show a reason for canceling the contract.
The cancellation of the distance sales contract can be made within the time allowed by the Consumer for the relevant services. If the Consumer decides to cancel the sale, then the Seller must refund the amount paid by the Consumer.
The consumer must be at the location where he will receive the service at the time specified in the reservation or within 1 hour at the latest. Otherwise, the transaction will be considered NO SHOW and no refund will be made by the seller to the consumer. For detailed information about the cancellation of the distance sales agreement, you can review the regulations and related laws regarding distance sales agreements. You can also get information about the cancellation process by contacting the customer service of the seller or retail sales company with which you signed the contract.
Distance Sales Contract Regulation
In our country, distance sales contracts are regulated within the scope of the Regulation on Distance Contracts numbered 6098. This regulation is valid for all products and services for which distance sales contracts will be made. The definitions and conditions of the products and services to which the distance sales contracts will be made are specified in the regulation.
The products and services for which distance sales contracts will be made are as follows, according to the regulation:
- Sales made through electronic and other communication tools
- Sales made using communication tools such as telephone, fax, e-mail
- Sales made as a result of advertisements, promotions or catalog shows
- Sales made in events such as meetings, fairs, exhibitions
- Verbal or written sales
- Sales made by cargo or mail
Sales outside the products and services for which distance sales agreements will be made are not within the scope of the distance sales agreements regulation. Other laws and regulations apply to such contracts.